Views:
Multiple Copy options when placing ILL/UBorrow request
KBA-01501-B2J6
Question

Why do I sometimes get multiple options to check when requesting an item through UBorrow?

 

Answer

The functionality is intended  for volumes.  The system looks at the enumeration field in the item record to determine whether the title is a multi-volume set and then gives the option of volume 1, volume 2, etc.  Some institutions have incorrectly entered numbers into the enumeration field even when it is a copy 1 or copy 2. There should only be an entry in the enumeration field if it is a multi-volume set.

Please report any title with incorrect Copy options to the Help Desk so the records can be corrected

Additional Documentation

N/A

 

Environment

Aleph Mango