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Florida Virtual School, an online school system in Florida, is a separate organization from the Florida Virtual Campus/FloridaShines.  If you are attempting to contact the Florida Virtual School, please see the following information:

Website:  https://www.flvs.net 
Phone Number:  (800) 374-1430
Email:  helpdesk@flvs.net 
List of Virtual Schools by County:  https://www.flvs.net/county-virtual-school/contact-information?source=sendamessage