Installing the College Production Client
KBA-01621-G5N1
Purpose & Scope
Procedure

Timeline
The LINCC Aleph v.20 client may be installed beginning April 19, 2010, in advance of the LINCC system upgrade. However, you cannot use or log in to the v.20 client until the full LINCC system is upgraded on May 30, 2010.

General Installation Information
Review the instructions and information provided in this document before installing the LINCC Aleph v.20 client.

Service Desk Assistance
Contact the FLVC Help Desk at (877) 506-2210 or help@flvc.org with any questions, or to request installation assistance.

Before Installing the LINCC Production Client
The following materials are required before installing the LINCC production client.

  • Installing the LINCC v.20 Client (this document).
  • Downloading the LINCC v.20 Client, instructions available from CCLA’s Library Staff Resources web page.
  • LINCC Aleph v.20 client software (LINCC_20.1.r1_XXX.exe, where XXX is the three-letter institution code), available by download from the CCLA client web page at https://client.lincc.net. A CD will be provided upon request.
  • Java Runtime Environment (JRE) software is required by the Aleph v.20 client and is available for download at http://www.java.com.

Concurrent Client Versions
The current version of LINCC (Aleph v.19) can reside on the same workstation as v.20 and does not need to be uninstalled before use of v.20; however, the two versions cannot connect to one another or share data. CCLA will notify colleges when it is appropriate to uninstall LINCC Aleph v.19 and instructions will be available from CCLA’s Library Staff Resources web page.

LINCC Client Encryption
Encryption is automatically enabled during installation of the LINCC client. No manual intervention is required.

LINCC Client Software Terms of Use
Florida Virtual campus (FLVC) distributes the LINCC client software under the terms of a contract with Ex Libris (USA) to provide an automated library system to Florida’s community colleges. The client contains proprietary vendor software licensed for use by authorized staff at Florida community colleges to perform LINCC library management system functions, and may be installed only on library staff workstations approved for such use by the community college’s designated FLVC Administrative Contact. The client software may not be installed on any workstation that is accessible to the public.

LINCC Client Permissions in Windows XP and Vista
User accounts with full local administrative rights to the workstation should have no problems running the LINCC classroom client. However, user accounts that are not given local administrative rights may experience problems. In this case, the file system privileges for the C:\LINCC_20.1.r1_XXX folder (where XXX is the three-letter institution code) will need to be changed to allow users Full Control of the directory and all subdirectories within it. Full Control permissions will also need to be given to temporary directories that are used by the client (C:\temp and C:\temp\Aleph). For more information, refer to Setting LINCC Client Permissions in Windows XP and Vista, available from CCLA’s Library Staff Resources web page.

Firewalls
The LINCC client will initiate a connection to the CCLA server much like a web browser initiates a connection to a web site. The LINCC client will use non-standard ports when accessing the server; however, it will not function as a server or receive requests for a connection initiated from a remote host. If the firewall at the local institution is set to block the necessary outgoing ports, the LINCC client will not work.

Ports
The LINCC client depends on non-standard ports to access servers at CCLA. Production, training, and practice clients require access to different outgoing ports. These ports may need to be opened manually depending on local security policies.

Ports used for client functionality:

  • Production client: 6600, 66XX (where XX is the first two digits of the library agency code) to lms.lincc.net
  • Practice client: 6600, 6626 to trainlms.lincc.net

Installing the LINCC Production Client
Use the following steps to install the LINCC production client. All default settings should be retained during the installation process.

**Important** Any customizations made to the current version of the LINCC client (Aleph v.19) must also be made to the Aleph v.20 client. For example, if the print.ini file in Aleph v.19 was modified to enable special features for spine label printing, the print.ini file in Aleph v.20 must be modified to enable the same features.

To install the LINCC production client:
Download the setup file LINCC_20.1.r1_XXX.exe from the CCLA client web page. A valid LINCC user name and password are required. For additional instructions, refer to Downloading the LINCC v.20 Production Client, available from CCLA’s Library Staff Resources web page.

  1. After the files have been extracted, the Welcome screen will appear. Click Next.
  2. On the Select Method of Installation screen, select Stand-alone, and then click Next.
  3. On the Select Installation Type screen, select Typical, and then click Next.
  4. On the Select Destination Directory screen, verify that the installation directory is C:\LINCC_20.1.r1_XXX (where XXX is the three-letter institution code), and then click Next.
    v20productionclient-installing1.bmp (468×365)
  5. On the Select the Program Manager Group screen, verify that the default program manager group is LINCC_20.1.r1_ XXX (where XXX is the three-letter institution code). If the default setting is not correct, select the appropriate program group from the list. Click Next.
    v20productionclient-installing2.bmp (470×366)
  6. On the Run Version Check screen, verify that the Version check on starting application check box is selected, and then click Next

    v20productionclient-installing3.bmp (467×200)
  7. On the Ready to Install screen, click Next. The LINCC production client installation program will run automatically and an installation progress window will appear.
  8. A prompt will appear when the installation is complete. Click OK.
  9. A window displaying the contents of the installation will appear. Close the window.
    v20productionclient-installing4.bmp (519×184)
  10. To open the LINCC production client from the desktop, click Start, point to Programs, point to LINCC_20.1.r1_XXX (where XXX is the three-letter institution code), and then select a module from the list. Note: You may only log in to the LINCC v.20 client after the full LINCC system is upgraded on May 30, 2010.

Logging In to LINCC
A LINCC user name and password are required each time the LINCC client is accessed. Note: You may only log in to the LINCC v.20 client after the full LINCC system is upgraded on May 30, 2010.


To log in to LINCC:

  1. On the desktop, click Start, point to Programs, point to LINCC_20.1.r1_XXX (where XXX is the three-letter institution code), and then select a module.
  2. When prompted to log in, enter a valid LINCC user name and password in the appropriate fields and click OK.

Once logged in to any module, all other modules can be accessed on the ALEPH menu by pointing to Switch Application and clicking the appropriate module in the list. Modules can also be accessed by clicking a module icon in the Application toolbar at the lower right portion of the screen.

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Troubleshooting Login Errors
Errors will appear if an incorrect user name or password is entered or if network access is blocked. Use the following chart to identify and resolve common login errors. If the error persists, contact the FLVC Help Desk for assistance.


Error / Message

Problem

Solution

Cannot log in (no error message).

Forgotten username or password.

Contact the Service Desk to obtain the correct username and password.

“Password failed to read reply.”

Incorrect username or password entered.

Click “OK” on error message box and reenter the username and password. Call the Service Desk if the problem continues.

“Password not verified on connectable host.”

Client cannot make a connection to the host.

Check with local IT staff to insure that appropriate outgoing ports have been opened through the local firewall. Call the Service Desk if the problem cannot be resolved at the local level.














Setting the Workstation ID

A Workstation ID, specific to each sublibrary, is necessary to loan and return books in the LINCC client. A list of Workstation IDs is provided on the following pages.

To set the Workstation ID:

  1. Log in to any module of the LINCC client. Right-click the key icon at the lower right portion of the screen.
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  2. On the menu that appears, click Set Workstation Identifier.
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  3. When prompted, enter the appropriate Workstation ID in the Enter New Station ID field. Click OK.
    v20productionclient-installing9.bmp (389×124)

LINCC Workstation ID Codes

College Campus

Workstation ID

Brevard Community College

Cocoa

BECCO

Melbourne

BECME

Titusville

BECTV

Palm Bay

BECPB

Broward College

Central

BOCCE

Central Florida College

Ocala

CCCOC

Citrus

CCCCI

Chipola College

Marianna

CJCMA

Daytona State College

Daytona

DBCDA

West/DeLand

DBCWE

Edison State College

Lee

ECCLE

Collier

ECCCO

Charlotte

ECCCH

Hendry-Glades

ECCHE

Florida Keys Community College

Key West

FKCKE

Marathon

FKCMA

Coral Shores

FKCCO

Florida State College at Jacksonville

Kent

FJCKE

North

FJCNO

South

FJCSO

Downtown

FJCDO

Deerwood

FJCDE

Nassau

FJCNA

Cecil Field

FJCCE

Gulf Coast Community College

Panama City

GCCPA

Hillsborough Community College

 

Dale Mabry

HCCDA

 

Ybor City

HCCYB

 

Plant City

HCCPL

 

Brandon

HCCBR

 

South Shore

HCCSS

 

Indian River State College

 

Ft. Pierce

IRCFO

 

St. Lucie West

IRCSA

 

Okeechobee

IRCOK

 

Stuart

IRCST

 

Vero Beach

IRCSU

 

Lake City Community College

 

Lake City

LCCLA

 

Lake-Sumter Community College

 

Leesburg

LSCLE

 

Sumter

LSCSU

 

South Lake

LSCSO

 

Miami Dade College

 

North

MDCNO

 

Kendall

MDCKE

 

Wolfson

MDCWO

 

Medical Center

MDCME

 

Homestead

MDCHO

 

InterAmerican

MDCIN

 

Entrepreneurial

MDCEE

 

Hialeah

MDCHI

 

West

MDCWE

 

North Florida Community College

 

Madison

NJCMA

 

Northwest Florida State College

 

Niceville

OWCNI

 

Palm Beach Community College

 

Lake Worth

PCCCE

 

Palm Beach Gardens

PCCEI

 

Belle Glade

PCCBE

 

Pasco-Hernando Community College

 

East

PHCEA

 

North

PHCNO

 

West

PHCWE

 

Pensacola Jr. College

 

Pensacola

PJCPE

 

Milton

PJCMI

 

Warrington

PJCWA

 

Polk State College

 

Winter Haven

PKCWI

 

Lakeland

PKCLA

 

St. Johns River Community College

 

Palatka

SSCPA

 

Orange Park

SSCOR

 

St. Augustine

SSCSA

 

St. Petersburg College

 

Allstate

SPCAL

 

Seminole

SPCSE

 

Clearwater

SPCCL

 

St. Petersburg Gibbs

SPCSA

 

Tarpon Springs

SPCTA

 

Health Education Center

SPCHE

 

Santa Fe College

 

Gainesville

SNCGA

 

Seminole Community College

 

Sanford

SCCSA

 

Oviedo

SCCOV

 

Sanford Career Center

SCCCA

 

Altamonte

SCCAL

 

South Florida Community College

 

Highlands

SOCAV

 

State College of Florida, Manatee-Sarasota

 

Bradenton

MJCBR

 

Venice

MJCVE

 

Tallahassee Community College

 

Tallahassee

TCCTA

 

Valencia Community College

 

West

VCCWE

 

East

VCCEA

 

Osceola

VCCOS

 

Winter Park

VCCWI

 

      

 

Additional Documentation
Environment